Terms & Conditions

Terms & Conditions

Effective Date: June 8, 2026

Welcome to Amaze Software Technologies Pvt Ltd. These Terms & Conditions govern your use of our website, software, applications, APIs, and all related services.

By accessing or using our services, you agree to comply with these Terms & Conditions.

1. Services

Amaze Software Technologies Pvt Ltd provides various IT and software services including but not limited to:

  • Website Development
  • CRM & ERP Solutions
  • WhatsApp Business API Services
  • CPaaS Solutions
  • API Integrations
  • Cloud Services
  • Automation Software
  • Custom Software Development

2. User Responsibilities

Users agree:

  • To provide accurate and valid information
  • Not to misuse our website or services
  • Not to engage in illegal activities
  • Not to attempt unauthorized system access
  • To comply with applicable laws and regulations

3. Intellectual Property Rights

All content, designs, graphics, logos, software, source code, trademarks, and materials on this website are the intellectual property of Amaze Software Technologies Pvt Ltd unless otherwise stated.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

4. Payments & Billing

Clients must make payments according to agreed pricing, subscription plans, invoices, or project milestones.

Delayed or failed payments may result in temporary suspension or termination of services.

Taxes, GST, or government charges applicable under Indian law shall be borne by the client unless otherwise agreed.

5. Refund Policy

Refund eligibility depends on the nature of services purchased. Custom software development, setup charges, API activation fees, and completed work may be non-refundable.

Refund requests will be reviewed on a case-by-case basis.

6. Service Availability

We strive to maintain uninterrupted services; however, we do not guarantee continuous availability.

We reserve the right to:

  • Modify services or features
  • Perform maintenance activities
  • Temporarily suspend services
  • Upgrade systems without prior notice

7. Third-Party Platforms

Some services may involve third-party providers such as:

  • Meta Platforms
  • WhatsApp Business Platform
  • Cloud Hosting Providers
  • Payment Gateways
  • External APIs

Users must comply with the terms and policies of those third-party services.

8. Limitation of Liability

Amaze Software Technologies Pvt Ltd shall not be liable for:

  • Indirect or consequential damages
  • Business interruption
  • Loss of profits
  • Loss of business data
  • Downtime caused by third-party services

Users use our services at their own risk.

9. Confidentiality

Both parties agree to maintain confidentiality regarding business information, project details, APIs, credentials, and technical data shared during service delivery.

10. Account Suspension & Termination

We reserve the right to suspend or terminate services if:

  • Terms are violated
  • Illegal activity is detected
  • Abuse or misuse occurs
  • Payments remain unpaid

11. Indemnification

Users agree to indemnify and hold harmless Amaze Software Technologies Pvt Ltd from claims, damages, liabilities, and expenses arising from misuse of services or violation of these Terms.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in New Delhi, India.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

14. Contact Information

For any questions regarding these Terms & Conditions:

Website: www.amazesoftwaretech.com

Company: Amaze Software Technologies Pvt Ltd